Irvine BMW Jobshttps://irvine-bmw.verahr-hiring.comOpen positions at Irvine BMWConcierge / Porter (A minimum of 3 years with a valid CA DL)https://irvine-bmw.verahr-hiring.com/job/93490/concierge-porter-a-minimum-of-3-years-with-a-valid-ca-dl<strong>Position Purpose</strong> The <strong>Service Lot Attendant</strong> is responsible for moving service customer vehicles ensuring smooth and efficient traffic flow through the facility and increase customer convenience and…Irvine BMWIrvine, CAPosition Purpose

The Service Lot Attendant is responsible for moving service customer vehicles ensuring smooth and efficient traffic flow through the facility and increase customer convenience and maintain an orderly service parking area. 

Essential Duties and Responsibilities 

  • Maintain the parking lot in a neat and organized manner, free of debris and fluid leaks. 
  • Regularly checks to make sure that all vehicles in parking lot are locked and secure. 
  • Assist in moving disabled vehicles in or around the Service Department. 
  • Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier. 
  • Inspect vehicle and record on the repair order any vehicle damage present when the vehicle is taken in for service. 
  • Deliver keys and repair order hard copies to the appropriate Group Leaders workstation immediately after parking a vehicle in the service parking lot. 
  • Inspect each vehicle for lot damage that may have been done during the vehicle’s stay in the Service Department, reporting any damage to management immediately. 
  • Keeps service drive traffic flowing by parking vehicles in designated parking areas after service write-up and damage inspection is complete. 
  • Install disposable seat covers, steering wheel covers, floor mats and ID tags in all vehicles taken in for service. 
  • Prior to returning a completed vehicle to a customer, remove the seat covers, steering wheel covers, floor mats and ID tags installed when the vehicle was taken in for service. 
  • Wash all vehicles in for service before delivery to client in a timely manner. 
  • Inspect all vehicles for grease or other stains or debris that may have incurred in service cleaning them up immediately using the materials and techniques specified by management. 
  • Keep waste cans emptied and haul bulky waste items to dumpster on scheduled days and as needed. 
  • Shuttle clients to and from the dealership as needed. 
  • Immediately report to Management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or its customers. 
  • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time. 
  • Complies with all safety rules and use all appropriate safety and personal protection equipment as required. 
  • Adhere to established dress code policy at all times.
  • Safeguard customer and Dealer information per established policy. 
  • Exemplifies organizational culture and holds others in department accountable for doing the same. 
  • Accomplishes all current and future tasks as appropriately assigned or requested. 
  • Other related duties as may be assigned.


]]>Service Technicianhttps://irvine-bmw.verahr-hiring.com/job/94255/service-technician<strong><u>Position Purpose</u></strong> The <strong>Service Technician</strong> is responsible for the diagnosis and repair of customer and dealership vehicles and the completion of assigned repair order in an effective and competent…Irvine BMWIrvine, CA Position Purpose

The Service Technician is responsible for the diagnosis and repair of customer and dealership vehicles and the completion of assigned repair order in an effective and competent manner according to manufacturer standards.

 

Essential Duties and Responsibilities

 

  • Possess thorough knowledge and understanding of all phases of the job.
  • Performs diagnosis and repair of assigned vehicle upon presentation of a valid repair order.
  • Visually inspect each vehicle serviced to ensure that any needed services or repairs will be discovered.
  • Prepare and present accurate repair estimates to customers.
  • Perform quality work; complete all details of the task or project being careful not to leave any “loose ends”.
  • Communicate with advisor to explain the diagnosis and subsequent repairs required .Provide relevant and timely information to management, co-workers, subordinates and clients.
  • Install only those parts described in repair order and return all warranty parts to Parts Department and dispose of used parts as directed.
  • Complete all work according to the applicable safety requirements and published procedures.
  • Ability to understand problems and/or problem situations and make timely and practical decisions; getting management involved as needed. Ability to follow detailed instruction with minimal supervision.
  • Ability to respond to clients, co-workers, both internal and external staff in a prompt and courteous manner. Display a willingness to help others accomplish their objectives.
  • Ability to embrace change; ability to adapt to necessary changes and constantly strive to improve.
  • Return all special tools and equipment to their proper storage areas after using and return un-used parts to the Parts Department.
  • Responsible to maintain personal tools and special tools.
  • Provide any administrative assistance necessary to complete warranty repair orders and other tasks as assigned by management.
  • Review the technical bulletins and other publications as assigned by management.
  • Effective time management; schedule work to maximize productivity and avoid wasting time; prioritize daily repairs and tasks.
  • Follow assigned work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
  • Maintain a positive attitude and disposition at all times.
  • Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
  • Complies and cooperates with established company policies, procedures, and rules.
  • Follow established dress code policy at all times.
  • Safeguard customer and Dealer information per established policy.
  • Exemplifies organizational culture and holds others in department accountable for doing the same.
  • Accomplishes all current and future tasks as appropriately assigned or requested.
  • Other related duties as may be assigned.


]]>Loaner Car Agenthttps://irvine-bmw.verahr-hiring.com/job/138260/loaner-car-agent<strong><u>Position Purpose</u></strong> The Loaner Car Agent is responsible for ensuring all service customers needing a Loaner vehicle have one provided to them. He/She also is responsible for ensuring all processes and…Irvine BMWIrvine, CAPosition Purpose

The Loaner Car Agent is responsible for ensuring all service customers needing a Loaner vehicle have one provided to them. He/She also is responsible for ensuring all processes and procedures are efficient and convenient for each customer. He/She monitors and maintains the center’s Loaner fleet using ATMS.

Essential Duties and Responsibilities

• Coordinate customer in/out process with proper use agreement.

• Complete Loaner vehicle delivery to customer

• Validate customer credentials-driver’s license, credit card, etc…

• Coordinate Loaner vehicle flow process with Service Advisors

• Effectively communicate with the Reservations Dept, Advisors and Management of daily

loaner count thruput.

• Track fleet mileage and ensure fleet mileage is spread evenly

• Use TSD software to maintain service loaner contracts.

• Follow up with Service Advisors to maintain a 2 day average service loaner cycle.

• Communicate usage requirements with third-party vendors if applicable.

• Create and monitor third-party contracts

• Inspect and ensure vehicles are clean inside and out

• Perform proper vehicle walk-around and document any damage in ATMS.

• Maintain the most current supply of rental agreement forms for daily use.

• Explain Loaner vehicle policy to customers at time agreement.

• Follow up with customers about damages or other charges.

• Accomplishes all current and future tasks as appropriately assigned or requested

• Safeguard customer and Dealer information per established policy

• Adhere to work schedule and arrive at work as scheduled and be at your work station productively engaged by the scheduled time.

• Exemplifies organizational culture and holds others in department accountable for doing the same.

• Other related duties as may be assigned

]]>DMV Administratorhttps://irvine-bmw.verahr-hiring.com/job/993837/dmv-administratorThe DMV Administrator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $27.00 and $32.00 <strong><u>Position Purpose</u></strong> The <strong>DMV</strong>…Irvine BMWIrvine, CA The DMV Administrator Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $27.00 and $32.00

Position Purpose

The DMV Administrator is responsible for processing all new and used vehicle sales paperwork and make all appropriate accounting entries for all new and used vehicle sales transactions daily, in line with the organization’s, the manufacturer’s and legal and regulatory expectations and generally accepted business and accounting practices.

Essential Duties and Responsibilities

  • Audit and process new and used vehicle DMV paperwork in a timely manner and in accordance with DMV regulations. Approx 200-250 units
  • Reconcile bundles upon receipt; make adjusting entries and process refund checks.
  • Collect insufficient fees and report uncollected fees to the General Sales Manager prior to writing them off.
  • Audit completeness and authenticity of vehicle titles.
  • Prepare “Heat Sheet” report to keep management informed of issues.
  • Reconcile DMV Payable account weekly.
  • Keep current with DMV regulations and educate affected personnel, alerting management when there is concern regarding compliance.
  • Answer customer inquiries regarding registration, transfers, and all other DMV concerns.
  • Assist wholesale desk especially for out of state titles and any DMV questions.
  • Administer the BPA program.
  • Work with the Contracts Admin to ensure all paperwork meets compliance guidelines.
  • Assist the Wholesale Clerk and Contracts Admin when necessary.
  • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
  • Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
  • Safeguard customer and Dealer information per established policy.
  • Exemplifies organizational culture and holds others in department accountable for doing the same.
  • Accomplishes all current and future tasks as appropriately assigned or requested.
  • Other related duties as may be assigned.
  • Must have atleast 2 years' experience in DMV registration/title processing.  
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