Position Purpose The Service Lot Attendant is responsible for moving service customer vehicles ensuring smooth and efficient traffic flow through the facility and increase customer convenience and maintain an orderly service parking area. Essential Duties and Responsibilities Maintain the parking lot in a neat and organized manner, free of debris and fluid leaks. Regularly checks to make…

Position Purpose The BDC Representative focuses on the overall productivity of the Sales Department for the dealership. The BDC Representative is responsible for generating new and existing business for the dealership utilizing dealership programs. Essential Duties and Responsibilities • Generates and confirms appointments utilizing the dealership provided software • Organize New Client…

Position Purpose The Loaner Car Agent is responsible for ensuring all service customers needing a Loaner vehicle have one provided to them. He/She also is responsible for ensuring all processes and procedures are efficient and convenient for each customer. He/She monitors and maintains the center’s Loaner fleet using ATMS. Essential Duties and Responsibilities • Coordinate customer in/out…

Position Purpose The BMW Genius is responsible for providing personalized pressure free customer interaction and Guest satisfaction to Guests within the assigned Dealership. Essential Duties and Responsibilities Promptly and courteously greet Guests in the showroom behaving as a host answering any question the Guest may have. Recognize the point at which your informative role ends and…

Position Purpose The Service Advisor serves as the liaison between service customers and the dealership, representing the dealership to service customers and the customer’s interests to the dealership. Essential Duties and Responsibilities Greet customer promptly and in a timely manner and determine customer’s needs accurately. Determine and verify customer’s service needs and requests…